Explore how you can manage the Entra ID integration once it is installed.
Once your Microsoft Entra ID integration is installed, you can easily manage it from your Substly account.
What you can do
- Review sync status – View the last sync date and its success status.
- View synced users and groups – Get a clear overview of what's currently imported into Substly.
- Update synced groups or users – Add or remove groups or specific users to fine-tune who appears in Substly.
- Disconnect the integration – Temporarily or permanently disconnect the integration if needed.
Reconnecting or troubleshooting
If your integration stops syncing or shows a warning:
- Go to Integrations & Imports > Microsoft Entra ID.
- Click "Manage Integration" and follow the prompts to reauthorize access if needed.
- If problems persist, don't hesitate to get in touch with Substly support via chat or email at support@substly.com
Related Articles
- Introduction to the Microsoft Entra ID Integration
- Installing the Entra ID integration (full guide)
- Permissions required for the Microsoft Entra ID integration
- Can I sync multiple Microsoft Entra ID tenants?
- What happens if I deactivate a Microsoft Entra ID integration in Substly?
- How often does Substly sync with our Microsoft Entra ID account?
- Managing users and groups in the Microsoft Entra ID integration