When someone leaves your organization, offboarding ensures their access to systems, licenses, and services is removed. This protects company data, prevents license waste, and maintains compliance.
Effective offboarding is a critical part of SaaS management -- especially for small and medium-sized businesses.
With Substly, you don't need enterprise-grade IAM software to secure and streamline offboarding. You use what you already have -- Entra ID or Workspace -- and extend it with Substly to cover the services that can't be automated.
This gives you a secure, efficient, and affordable offboarding process designed for modern SMBs.
Why offboarding can be challenging for SMBs
Identity platforms like Microsoft Entra ID and Google Workspace provide powerful lifecycle management tools. When a SaaS application supports SSO or SCIM (System for Cross-domain Identity Management), both provisioning and deprovisioning can usually be automated.
However, most SaaS vendors only include SSO/SCIM on Enterprise plans, often costing 4-5x more than standard plans. That means:
- Automation is possible, but often not economically feasible
- SMBs end up with a mix of automated and manual offboarding steps
- Some services are offboarded in Entra ID / Workspace
- Many others still require manual intervention by team members
Without a structured workflow, this creates gaps, delays, and risk.
How Substly helps
Substly complements your identity platform -- it does not replace it.
- Entra ID / Google Workspace handle automation where supported
- Substly manages every service that cannot be automated
When you start an offboarding in Substly:
- Substly identifies all systems assigned to the user
- Service owners receive notifications with direct links to remove access
- Service owners confirm completion in one click
- Admins track status in real time and can send reminders
The result is a complete, consistent offboarding flow across all tools -- automated or not.
Ideal setup for SMBs
Most SMBs do not need a dedicated IAM tool such as Okta or OneLogin.
A cost-efficient and secure setup is: Entra ID / Google Workspace + Substly
This gives you:
- Automation where available
- A secure workflow where automation is not supported
- Full visibility of offboarding progress
- Reliable reminders and accountability
- No enterprise-IAM pricing or complexity
Key benefits
Lower risk
No lingering accounts or forgotten access rights.
Significant time savings
Customers report up to 90% faster offboarding, thanks to automated notifications and central tracking.
Better license management
Licenses are reclaimed quickly and consistently.
Simple for everyone
Service owners only click a link and confirm.